Support

Need help with Forcekeyper? We're here for you.

📧 Email Support

For any questions, issues, or requests, email us at [email protected].

We typically respond within 24–48 hours.

🔐 A Note on Your Privacy

Forcekeyper is 100% offline and stores everything on your device — we have no servers and cannot see, recover, or reset your passwords, authenticator secrets, or backup passphrases. Because of this:

  • We can never recover a lost backup passphrase — keep it somewhere safe.
  • Never send us your actual passwords, 2FA secrets, or backup files.
  • When sharing screenshots, please blur or crop out any real credentials.

🐛 Bug Reports

Found something broken? Help us fix it fast by including:

  • Your iPhone model and iOS version
  • The app version and build number (found in About / Settings)
  • Steps to reproduce the issue
  • Screenshots or screen recordings, if possible (with any real credentials hidden)
  • Any error messages displayed in the app

Send your report to [email protected].

💡 Feature Requests

Have an idea that would make Forcekeyper better? We'd love to hear it. Send your suggestions to [email protected]. We read every request and prioritise based on community impact.

🔁 Common Questions

  • How do I recover my data on a new phone? Sign into the same Apple Account with iCloud Keychain enabled (Forcekeyper's optional sync restores your items automatically), or import a passphrase-encrypted backup file you created earlier.
  • Which authenticator codes are supported? Standard RFC 6238 TOTP, including Google Authenticator's multi-account export. Push-based systems (e.g. Duo Push, Microsoft Authenticator push, Okta Verify, Salesforce Authenticator), HOTP, and Steam Guard are not supported.
  • My copied password disappeared from the clipboard. That's intentional — copies auto-expire after about 40 seconds and stay local to your device for security.

📖 Self-Service Resources

ℹī¸ App Information